REFUND & RETURN POLICY

At MaplePet Haven, your satisfaction is important to us. If an item arrives damaged, defective, or incorrect, we’re here to help.

Returns & Eligibility

• You may request a return within 30 days of receiving your item.

• Items must be unused and in their original packaging.

• Proof of purchase is required.

Non-returnable Items

• Used pet items

• Perishable pet goods

• Health-related or hygiene products

• Clearance items

Refunds

Once your return is inspected and approved, a refund will be processed to your original payment method.
Refunds may take 3–7 business days to appear depending on your bank.

Exchanges

We offer replacements for defective or damaged items at no extra cost.

Missing or Late Refund

If you haven’t received your refund after 7 business days, please contact us at:
📩bobbyjones77669@gmail.com