SHIPPING POLICY

We aim to deliver high-quality pet products safely and on time.

Orders are processed within 1–3 business days.

(Shipping time may vary due to customs or carrier delays.)

Shipping fees are calculated at checkout based on location and weight.

A tracking number will be sent once your order ships.
If you don’t receive one, contact us anytime.

Please ensure your shipping address is correct. MaplePet Haven is not responsible for packages sent to incorrect addresses provided by customers.

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